Open G Support/Contact

Need help? If you don't find an answer to your question in the below FAQ (''Frequently Asked Questions''), please use the online problem reporting system to request technical support: Online reporting system

The Software
	• How do I unlock Threefifteen that came with 321Studios software?
	• How do I upgrade to the newest version?
	• Which version do I have?
	• What operating systems support threefifteen?
	• I'm getting an error when trying to record a CD.
	• Can I get threefifteen for non Windows machines?
	• How many CDs can I record and store on my hard drive?
	• What is Digital Audio Extraction?
	• How many megabytes (MB) does threefifteen use after installation?
	• How do I run my PC through my home stereo or entertainment system?
	• The jukebox looks ''fuzzy'' on my monitor. Why?
	• I added songs from my hard drive (or data CD) to threefifteen's Music Library. But I can't see the songs. Why?
	• If I uninstall threefifteen, will it delete my music files?
	• How do I access the threefifteen Help documentation?
	• How do I search for music in the Music Library using the keyword search panel on the main jukebox window?
Purchasing
	• Why is threefifteen in ''demo'' mode after I install it?
	• I purchased threefifteen. Where is my unlock information?